"Phew! What a scorcher!" - finally we are having some good old fashioned British summer weather and it is at times like this that our customers are delighted that all our venues are fully air conditioned and can provide some 'cool' fun on the high street !
All our staff have been trained to ensure that our customers always receive the best service possible and if that means cold lollies and iced cold drinks while they are playing then that is what is being delivered!
As any of my regular readers will know we also use 'Mystery Shoppers' at all our venues every three months and I shall be studying the latest results with great interest to ensure that during the hot spell our standards never dropped.
As one of the only arcade operators who continues to source and acquire the latest machines and games I am pleased to report that over the last four weeks we have uploaded 460 new 'Cosmic Cash' games onto our Triple 7 and T8 cabinets at locations up and down the country.
We seem to have finally seen the end of a long hot gruelling summer for all our staff as temperatures frequently hit 30 degrees and despite all their (the staff) best efforts with cold drinks, ice lollies and so on many of our customers understandably deserted us for the beach/back garden/local park/beer garden (or a combination of all three!) and who could blame them with the best weather for seven years and one day in early September being the hottest in London for fifty years!
However, I am personally pleased to say that things are now cooling off and we are delighted to welcome many of our regulars back in to play the latest and greatest machines at Cashino and Beacon Bingo venues. We did of course take full advantage of the lull to give all our venues (bingo and arcades) a really good deep clean and Nigel Davis and his team of machine managers has also been quietly working away to ensure that our machine estate is established at an 'optimal' level. Basically this means putting in new machines and also moving some machines around to ensure that we have the right machines in the right places. We do recognise that a significant number of our players love the older machines (and would not be seen anywhere near a Five Reel Multi line video based game) so we make sure that our optimum level of aged assets is well below our operational limit.
In early September I was invited to the 'CHIPs' golf tournament and while I was there I was able, along with the Praesepe Golf Team to present (on behalf Praesepe staff and customers) a cheque for £100k. This was a really formidable task which involved a massive effort from our staff and I am understandably very proud of all them in raising what works out as £60 per person for the CHIPs programme!!
Now looking forwards to the autumn and winter, only 12 weeks until Christmas and something happening for all our bingo and slots customers right across the country (in our Cashino venues and our Beacon Bingo clubs) every day and every week. Even if you aren’t a regular, why not join our membership scheme and get regular news and updates of what is happening when and also early news as to when we are expecting new games to come in, giving you the chance to be one of the first to sample our 'fresh fruits' whenever they are delivered.
Nick Harding CEO